Improvement of Green Procurement Performance in the Global Supply Chain: Evidence from Enterprise Resource Planning and Social Network Analysis


  • Muhammad Shabir Shaharudin, Dr. Universiti Malaysia Pahang
  • Syafiqa Suhaimi Faculty of Industrial Management, Universiti Malaysia Pahang
  • Yudi Fernando, Assoc. Prof. Dr Faculty of Industrial Management, Universiti Malaysia Pahang
  • Wan Ahmad Fauzi Wan Husain, Assoc. Prof. Dr Faculty of Industrial Management, Universiti Malaysia Pahang
  • . Suparman, Dr Sekolah Tinggi Agama Masjid Syuhada, Yogyakarta, Indonesia.



Supply Chain Performance, Root cause analysis, Enterprise Resource Planning, Social network analysis


The purpose of this paper is to present a plan on how to improve the operational efficiency of the company during the Covid-19 period. Previous research has been reviewed in order to gain further knowledge of the problem; primarily on the operational performance, as well as on the supply chain management of the company. The results have shown that, on the basis of a social network analysis, the Procurement Engineer is the most influential individual in the management of information within the organization, where the Procurement Engineer is also the employee who has a strong link with the transfer of data to top management, the Ishikawa diagram indicates that the present environment is the primary cause of the company's problems in finding products, while the Tree diagram shows the only approach to the issue of insufficient employees is by supplying training for new or existing workers or by assigning staff from another department to serve permanently in a department where there is a lack of staff. In addition, the Enterprise Resource Planning (ERP) framework will strengthen the green supply chain management of the business as it will help to reduce the loss of time waiting for or processing the company's materials, thereby reducing the cost as well. This research offers proof of the pre-Covid 19 and post-Covid 19 impacts on green supply chain operational performance.

Author Biographies

Muhammad Shabir Shaharudin, Dr., Universiti Malaysia Pahang

Muhammad Shabir Shaharudin received his Ph.D. from Universiti Malaysia Pahang and MBA in International Business from Universiti Sains Malaysia, while his bachelor's degree in international business was from Limkokwing University Malaysia. His interest area includes environmental supply chain management, supply chain management, eco-innovation, international business, and social network analysis.  He is currently the Assistant Managing Editor for the Journal of Governance and Integrity (JGI), Malaysia. He is the Associate Editor for the International Journal of Productivity Management and Assessment Technologies (IJPMAT), USA. Email:

Syafiqa Suhaimi, Faculty of Industrial Management, Universiti Malaysia Pahang

Syafiqa binti Suhaimi currently is a third year Bachelor degree in Business Engineering (Hons) student in Universiti Malaysia Pahang, Gambang, Pahang. Syafiqa’s previous educational qualification is Diploma in E-commerce from Politeknik Sultan Haji Ahmad Shah, Kuantan, Pahang.

Yudi Fernando, Assoc. Prof. Dr, Faculty of Industrial Management, Universiti Malaysia Pahang

Yudi Fernando holds a Ph.D. and Associate Professor. He is the former Deputy Dean of Research and Postgraduate Studies at the Faculty of Industrial Management, Universiti Malaysia Pahang. He has experience working in the electronics industry for several years. His current research interests are sustainable supply chain management, halal logistics, blockchain technology, and service management. He is also a member of the Society of Logisticians, Malaysia/Pertubuhan Pakar Logistik Malaysia (LogM). Email:

Wan Ahmad Fauzi Wan Husain, Assoc. Prof. Dr, Faculty of Industrial Management, Universiti Malaysia Pahang

Wan Ahmad Fauzi was admitted as an advocate & solicitor at the High Court of Malaya, Kuala Lumpur on 23 September 1996. He is also qualified as a Syar'ie counsel for the State of Terengganu and the Federal Territories. In 2012, he was listed in "The Book of Malaysia Leaders: Political, Government & Corporate. He is currently the Director of The Institute of Civilization and Strategic Research, Malaysia. He once held a few prominent posts such as the Secretary of Terengganu Council of The Royal Court. At presence, he actively involves in NGOs. He obtained his PhD in constitutional law together with the certificates of Graduate on Time and Distinction PhD Thesis from the Law Faculty of The National University of Malaysia. Wan Ahmad Fauzi is the founder of Watan Jurisprudence. In recognizing his great contribution to our country, he was conferred a few Royal Awards such as PJN., DPNS., SMT. Email:

. Suparman, Dr, Sekolah Tinggi Agama Masjid Syuhada, Yogyakarta, Indonesia.

Suparman received his Ph.D from Yogyakarta State University Indonesia in education measurement. His bachelor degree is from Yogyakarta State University of Indonesia in Economic Education and a Postgraduate degree from Gadjah Mada University Yogyakarta Indonesia in Psychometry. He works as a lecturer who specializes in educational statistics, evaluation and measurement of education, and Developmental Psychology. Currently he is the Chair of the Senate at the Islamic College of the Syuhada Mosque in Yogyakarta (STAIMS), Indonesia. He is also an educational consultant at two institutions, namely the Bakti Insani Islamic First Middle School and the Muna Falih Islamic Boarding School. Email:


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How to Cite

Shaharudin, M. S., Suhaimi, S., Fernando, Y., Wan Husain, W. A. F., & Suparman, . (2021). Improvement of Green Procurement Performance in the Global Supply Chain: Evidence from Enterprise Resource Planning and Social Network Analysis. International Journal of Industrial Management, 10(1), 173–194.