Vol. 17 No. 4: December 2023

Research Article

• THE INFLUENCE OF SELF-SERVICE EXPERIENCES ON CUSTOMER SATISFACTION

  Norashikin Jalani, Azizan Azit, Wan Khairul Anuar Wan Abd Manan, Mazita Mokhtar

  186 - 194

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• IMPROVING THE QUALITY OF PADDY AND PRICING ISSUES THROUGH PROCESS OPTIMIZATION IN A RICE COMPANY

  Nurin Mastura Afandi, Khai Loon Lee

  195 - 209

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• THE EFFECT OF INTELLECTUAL CAPITAL ON OPERATIONAL PERFORMANCE AMONG DEPOSIT MONEY BANKS: MEDIATED BY INNOVATION

  Abdulhamid Adamu Danladi, Ahmed Umar, Salisu Ali Hamza

  210 - 223

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• DIGITAL BANKING STOCK PERFORMANCE: THE IMPACT OF COVID-19

  I Gst. Agung Pramesti Dwi Putri, Jasmine Priscilla Kho

  224 - 230

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• THE IMPLEMENTATION OF WAREHOUSE MANAGEMENT SYSTEM (WMS) TO IMPROVE WAREHOUSE PERFORMANCE IN BUSINESS TO BUSINESS (B2B)

  Karishma Shanmugamani, Fazeeda Mohamad

  231 - 239

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