Weaving the Knowledge Capabilities and Supply Chain Management Skills into the Fabric of Supply Chain Decision Makers: Coexist of Coping Capacity


  • Lay Kheng Khor Graduate School of Business, Universiti Sains Malaysia, Malaysia
  • Cheng Ling Tan Graduate School of Business, Universiti Sains Malaysia, Malaysia




Decision Making Competency, Knowledge Capabilities, Supply Chain Management Skills, Coping Capacity


The recent global outbreak of COVID-19 has created a huge global crisis, breaking down many global supply chains. Decision makers in the supply chain are faced with very challenging situation as the application of supply chain resilience mechanisms are questionable and unreliable during the post pandemic. Hence, leaving them to continue learning new ways to cope, adapt and mitigate the risk to navigate through the uncertainties. This imply that knowledge, skills, abilities and competencies of decision makers have become the centre stage for organizations' survival and sustainability.The purpose of this paper is to identify the key factors that influence decision making competency in the supply chain of the Malaysian manufacturing firms. This is a conceptual paper focusing on developing a theoretical framework through the integration of the behavioural decisional theory and competency model. The theoretical framework with respect to the construct of decision making competency are elaborated. This paper hopes to provide a valuable pragmatic framework and roadmap for managerial decision-making in the context of supply chain. By understanding the supply chain decision-making in operations, this can help to contribute to de-risking of supply chain beyond the usual risk response into the proactive reduction of risks for future supply chain sustainability.


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How to Cite

Khor, L. K., & Tan, C. L. . (2021). Weaving the Knowledge Capabilities and Supply Chain Management Skills into the Fabric of Supply Chain Decision Makers: Coexist of Coping Capacity. International Journal of Industrial Management, 12(1), 368–378. https://doi.org/10.15282/ijim.12.1.2021.6876