Elimination of Misconduct in Manual Counting Process as an Improvement of Inventory Accuracy in A Manufacturing Company

  • Iman Haddad Qaisara Dhia Mohd Mahzan Faculty of Industrial Management, Universiti Malaysia Pahang
  • Khai Loon Lee Faculty of Industrial Management, Universiti Malaysia Pahang
Keywords: Inventory accuracy, Misconduct, Arduino sensor network system, Counting sensor, Manufacturing


Managing inventory is crucial especially for manufacturing companies as it has a direct influence on profits of the company. In order to have an efficient inventory management, inventory accuracy need to be achieved and this can be achieved by leveraging technologies and techniques that can minimize the human error. The objective of this study is to investigate the factors affecting inventory inaccuracy in Factory 21 of ABC manufacturing company. This study reveals that the inventory inaccuracy is influenced by the order received in the factory, which is due to the human misconduct during the manual counting process of cartons on pallet. This paper proposes the deployment of Arduino sensor network system in automating the carton counting process.The findings for this study show that the automation system able to improve the inventory record accuracy in ABC manufacturing company.

Author Biographies

Iman Haddad Qaisara Dhia Mohd Mahzan, Faculty of Industrial Management, Universiti Malaysia Pahang

Iman Haddad Qaisara Dhia Mohd Mahzan is a final year student of Bachelor of Business Engineering (Hons.) in Faculty of Industrial Management (FIM), Universiti Malaysia Pahang (UMP). Email: qysaradhia@gmail.com

Khai Loon Lee, Faculty of Industrial Management, Universiti Malaysia Pahang

Ts. Dr. Lee Khai Loon is a Senior Lecturer in the Faculty of Industrial Management (FIM), Universiti Malaysia Pahang (UMP). He specialized in supply chain management, technology management, operation management, industrial engineering, and business management. He holds a Doctor of Philosophy (Ph.D.) in Supply Chain Management and a Bachelor Degree in Technology Management from the School of Technology Management and Logistics, Universiti Utara Malaysia (UUM). He has a long industrial experience and teaching undergraduate and postgraduate students in the university. He is a chartered member of The Chartered Institute of Logistics and Transport (CMILT) Malaysia and UK, the Professional Technologist in Malaysia Board of Technologists (MBOT), the Certified Trainer (TTT) by HRDF, the Certified Trainer for MonsoonSIM, and Mendeley Advisor. Email: leekhailoon@ump.edu.my.


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How to Cite
Mohd Mahzan, I. H., & Lee, K. L. (2021). Elimination of Misconduct in Manual Counting Process as an Improvement of Inventory Accuracy in A Manufacturing Company. International Journal of Industrial Management, 10(1), 140-150. https://doi.org/10.15282/ijim.10.1.2021.6051