THE EFFECT OF TOP MANAGEMENT SUPPORT AND COLLABORATIVE TEAM ON PROJECT PERFORMANCE IN MALAYSIAN CONSTRUCTION INDUSTRY: MODERATING EFFECT OF TRUST
DOI:
https://doi.org/10.15282/ijim.13.1.2022.6921Keywords:
Top management support, Collaborative team, Trust, Project performance, Construction industryAbstract
This paper examines the effect of the top management support and collaborative team on project performance in the Malaysian construction industry. Besides, this paper further investigates the moderating effect of trust in the relationship. With the support of Resource-Based View (RBV) theory, a quantitative research design is applied to test the hypotheses and accomplish the research objectives. The population of 2342 companies are obtained from the Malaysian Construction Industry Development Board (CIDB) 2020. The minimum sample size is 107 companies, as suggested by G-power. A total of 150 online survey questionnaires were distributed using a simple random sampling technique and received 123 responses. The data is analyzed by using Partial Least Square Structural Equation Modelling (PLS-SEM) with the support of SmartPLS software. The findings show that the effect of top management support on project performance and the moderating effects of trust are not supported. While the collaborative team has a positive effect on project performance. In conclusion, construction companies should focus on the collaborative team in improving their project performance.
References
Adu, E. T. (2019). Assessment of performance of teamwork in construction projects delivery in, 230–250. doi:10.1108/JEDT-01-2019-0025
Ahmed, R. (2016). Top management support and project performance: An empirical study of public sector projects. 2016 International Annual Conference of the American Society for Engineering Management, ASEM 2016, (November 2016). doi:10.2139/ssrn.3044377
Ahmed, R., Azmi, N., Mohamad, B., & Ahmad, M. S. (2016). Effect of multidimensional top management support on project success : an empirical investigation. Quality & Quantity, 151–176. doi:10.1007/s11135-014-0142-4
Alsuliman, J. A. (2019). Causes of delay in Saudi public construction projects. Alexandria Engineering Journal, 58(2), 801–808. doi:10.1016/j.aej.2019.07.002
Antony, J. (2019). Top ten reasons for process improvement project failures, 10(1), 367–374. doi:10.1108/IJLSS-11-2017-0130
Aziz, R. F., & Abdel-hakam, A. A. (2016). Exploring delay causes of road construction projects in Egypt. Alexandria Engineering Journal, 55(2), 1515–1539. doi:10.1016/j.aej.2016.03.006
Bachmann, R., & Inkpen, A. C. (2011). Understanding Institutional-based Trust Building Processes in Inter-organizational Relationships, (March). doi:10.1177/0170840610397477
Bellini, E., Piroli, G., & Pennacchio, L. (2019). Collaborative know-how and trust in university–industry collaborations: empirical evidence from ICT firms. Journal of Technology Transfer, 44(6), 1939–1963. doi:10.1007/s10961-018-9655-7
Bond-barnard, T. J., Fletcher, L., & Steyn, H. (2018). Linking trust and collaboration in project teams to project management success. doi:10.1108/IJMPB-06-2017-0068
Brasileira, R., Cient, E., Lam, B. De, Avalia, F., Review, D. B., & Revis, O. J. S. (2014). Structural equation modeling with the smartpls, 13, 56–73. doi:10.5585/remark.v13i2.2717
Buli, H. (2019). HR Practices for Supporting Interpersonal Trust and Its Consequences for Team Collaboration and Innovation.
Buvik, M. P., & Rolfsen, M. (2015). ScienceDirect Prior ties and trust development in project teams – A case study from the construction industry. JPMA, (2014). doi:10.1016/j.ijproman.2015.06.002
Caniëls, M. C. J., Chiocchio, F., & van Loon, N. P. A. A. (2019). Collaboration in project teams: The role of mastery and performance climates. International Journal of Project Management, 37(1), 1–13. doi:10.1016/j.ijproman.2018.09.006
Chan, J. H. T., Ko, A. C. K., Au, A. K. M., & Yeung, M. C. H. (2018). A relational perspective on pure project performance: Network centrality and cinematic achievements in the Hong Kong film industry. Management Research Review, 41(6), 753–772. doi:10.1108/MRR-11-2017-0373
Corral de Zubielqui, G., Jones, J., & Audretsch, D. (2019). The influence of trust and collaboration with external partners on appropriability in open service firms. Journal of Technology Transfer, 44(2), 540–558. doi:10.1007/s10961-018-9696-y
García-Granero, A., Fernández-Mesa, A., Jansen, J. J. P., & Vega-Jurado, J. (2018). Top management team diversity and ambidexterity: The contingent role of shared responsibility and CEO cognitive trust. Long Range Planning, 51(6), 881–893. doi:10.1016/j.lrp.2017.11.001
Guinalíu, M., & Jordán, P. (2016). Generación de confianza en el líder de equipos de trabajos virtuales. Spanish Journal of Marketing - ESIC, 20(1), 58–70. doi:10.1016/j.reimke.2016.01.003
Guzzini, E., & Iacobucci, D. (2017). Project failures and innovation performance in university–firm collaborations. Journal of Technology Transfer, 42(4), 865–883. doi:10.1007/s10961-016-9554-8
Hair, J. F., Ringle, C. M., Sarstedt, M., Hair, J. F., Ringle, C. M., & Sarstedt, M. (2014). PLS-SEM : Indeed a Silver Bullet PLS-SEM : Indeed a Silver Bullet, 6679(2011). doi:10.2753/MTP1069-6679190202
Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science. doi:10.1007/s11747-011-0261-6
Harris, F., & Lyon, F. (2013). Transdisciplinary environmental research : Building trust across professional cultures. Environmental Science and Policy, 31, 109–119. doi:10.1016/j.envsci.2013.02.006
Hernandez-Espallardo, M., Osorio-Tinoco, F., & Rodriguez-Orejuela, A. (2018). Improving firm performance through inter-organizational collaborative innovations: The key mediating role of the employee’s job-related attitudes. Management Decision, 56(6), 1167–1182. doi:10.1108/MD-02-2017-0151
Huang, S., Maharjan, J., & Thakor, A. V. (2020). Disagreement-induced CEO turnover. Journal of Financial Intermediation, 43(November 2018), 100819. doi:10.1016/j.jfi.2019.01.006
Isakovic, A. A. (2018). Examining the impact of organizational culture on trust and career satisfaction in the UAE public sector. doi:10.1108/ER-02-2017-0038
Javed, S. A., Syed, A. M., & Javed, S. (2018). Perceived organizational performance and trust in project manager and top management in project-based organizations Comparative analysis using statistical and grey systems methods. doi:10.1108/GS-01-2018-0009
Kamolson, S. (2007). Fundamentals of quantitative research. Language Institute Chulalongkorn University, (1, 2–3), 20.
Kaur, S., Arif, M., & Akre, V. (2016). Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East, 2, 419–429. doi:10.1007/978-3-319-45234-0
Kokkonen, A., Kokkonen, A., & Vaagaasar, A. L. (2017). Managing collaborative space in multi-partner projects. Construction Management and Economics, (July), 1–13. doi:10.1080/01446193.2017.1347268
Kucharska, W. (2017). Relationships between Trust and Collaborative Culture in The Context of Tacit Knowledge Sharing. Journal of Entrepreneurship, Management and Innovation, 13(2017), 61–78. doi:10.7341/20171344
Kujala, J., Lehtimäki, H., & Pučėtaitė, R. (2016). Trust and Distrust Constructing Unity and Fragmentation of Organisational Culture. Journal of Business Ethics, 139(4), 701–716. doi:10.1007/s10551-015-2915-7
Lampaki, A., & Papadakis, V. (2018). The impact of organisational politics and trust in the top management team on strategic decision implementation success: A middle-manager’s perspective. European Management Journal, 36(5), 627–637. doi:10.1016/j.emj.2018.07.005
Le, Y., Wan, J., Wang, G., & Zhang, B. (2020). Exploring the missing link between top management team characteristics and megaproject performance, 27(5), 1039–1064. doi:10.1108/ECAM-12-2018-0566
Lin, H. C., Dang, T. T. H., & Liu, Y. S. (2016). CEO transformational leadership and firm performance: A moderated mediation model of TMT trust climate and environmental dynamism. Asia Pacific Journal of Management, 33(4), 981–1008. doi:10.1007/s10490-016-9468-x
Lo, F., & Wang, Y. (2019). Does TMT cultural diversity contribute to firm performance and do socialisation and tenure matter ? A test of two competing perspectives. doi:10.1108/PR-11-2018-0468
Lourenço, C. J. S., Dellaert, B. G. C., & Donkers, B. (2020). Whose Algorithm Says So: The Relationships Between Type of Firm, Perceptions of Trust and Expertise, and the Acceptance of Financial Robo-Advice. Journal of Interactive Marketing, 49, 107–124. doi:10.1016/j.intmar.2019.10.003
Love, P. E. D., Ika, L., Matthews, J., & Fang, W. (2020). Shared leadership, value and risks in large scale transport projects: Re-calibrating procurement policy for post COVID-19. Research in Transportation Economics, (October), 100999. doi:10.1016/j.retrec.2020.100999
Lu, P., Cai, X., Wei, Z., Song, Y., & Wu, J. (2019). ScienceDirect Quality management practices and inter-organizational project performance : Moderating effect of governance mechanisms. International Journal of Project Management, 37(6), 855–869. doi:10.1016/j.ijproman.2019.05.005
Madina, M., Adolescents, A., Lee, S. U., & Baek, H. (2017). Discriminant Validity Assessment : Use of Fornell & Larcker criterion versus HTMT Criterion Discriminant Validity Assessment : Use of Fornell & Larcker criterion versus HTMT Criterion.
Mölders, S., Brosi, P., Spörrle, M., & Welpe, I. M. (2019). The Effect of Top Management Trustworthiness on Turnover Intentions via Negative Emotions: The Moderating Role of Gender. Journal of Business Ethics, 156(4), 957–969. doi:10.1007/s10551-017-3600-9
Mozumder, N. A. (2018). A Multilevel Trust-based Model of Ethical Public Leadership. Journal of Business Ethics, 153(1), 167–184. doi:10.1007/s10551-016-3341-1
Muldoon, J., Bauman, A., & Lucy, C. (2018). Entrepreneurial ecosystem: do you trust or distrust? Journal of Enterprising Communities, 12(2), 158–177. doi:10.1108/JEC-07-2017-0050
Musambayi, N. J. (2018). Leadership and firm entrepreneurial performance in county governments in Kenya. Journal of Global Entrepreneurship Research, 8(1). doi:10.1186/s40497-018-0117-3
Ong, C. H., & Bahar, T. (2018). Factors influencing project management effectiveness in the Malaysian local councils. doi:10.1108/IJMPB-09-2018-0200
Othman, I., Norfarahhanim, S., Ghani, M., & Woon, S. (2020). The Total Quality Management (TQM) journey of Malaysian building contractors. Ain Shams Engineering Journal, 11(3), 697–704. doi:10.1016/j.asej.2019.11.002
Phina, N., Arinze, S., Chidi, F., & Chukwuma, D. (2018). The Effect of Teamwork on Employee Performance: A Study of Medium Scale Industries in Anambra State. International Journal of Contemporary Applied Researches, 5(2), 174–194.
Qian, X. A., & Papadonikolaki, E. (2019). Shifting trust in construction supply chains through blockchain technology. doi:10.1108/ECAM-12-2019-0676
Reddy, K. S., Xie, E., & Tang, Q. (2016). Higher education, high-impact research, and world university rankings: A case of India and comparison with China. Pacific Science Review B: Humanities and Social Sciences, 2(1), 1–21. doi:10.1016/j.psrb.2016.09.004
Rehman, S., Mohamed, R., & Ayoup, H. (2019). The mediating role of organizational capabilities between organizational performance and its determinants. Journal of Global Entrepreneurship Research, 9(1). doi:10.1186/s40497-019-0155-5
Ringle, C. M., & Ting, H. (2018). Convergent validity assessment of formatively measured constructs in PLS-SEM, 3. doi:10.1108/IJCHM-10-2017-0649
Rojas, B. H., & Lu, D. (2017). Moderated effect of value co-creation on project performance. doi:10.1108/IJMPB-03-2017-0033
Ryciuk, U. (2017). Identification of Factors Related to Trust Formation in Construction Supply Chains. Procedia Engineering, 182, 627–634. doi:10.1016/j.proeng.2017.03.168
Sabri, A., & Wan Mohamad Asyraf, W. A. (2014). The importance-performance matrix analysis in partial least square structural equation modeling (PLS-SEM). International Journal of Mathematical Research, 3(1), 1–14. doi:10.18488/journal.24/2014.3.1/24.1.1.14
Simard, M., Aubry, M., & Laberge, D. (2018). ScienceDirect The utopia of order versus chaos : A conceptual framework for governance , organizational design and governmentality in projects, 36, 460–473. doi:10.1016/j.ijproman.2018.01.003
Sperber, S., & Linder, C. (2016). The impact of top management teams on firm innovativeness : a configurational analysis of demographic characteristics , leadership style and team power distribution. Review of Managerial Science. doi:10.1007/s11846-016-0222-z
Tlapa, D., Limon, J., & García-alcaraz, J. L. (2016). Six Sigma enablers in Mexican manufacturing companies : a proposed model. doi:10.1108/IMDS-06-2015-0265
Wu, G. (2020). How different strengths of ties impact project performance in megaprojects : the mediating role of trust, 13(4), 889–912. doi:10.1108/IJMPB-09-2019-0220
Xu, Q., Fernando, G. D., & Tam, K. (2019). Trust and firm performance: A bi-directional study. Advances in Accounting, 47, 100433. doi:10.1016/j.adiac.2019.100433
Zidane, Y. J.-T., Hussein, B. A., Gudmundsson, J. Ø., & Ekambaram, A. (2016). Categorization of Organizational Factors and Their Impact on Project Performance. Procedia - Social and Behavioral Sciences, 226(1877), 162–169. doi:10.1016/j.sbspro.2016.06.175
Zuppa, D., & Issa, R. (2016). Perceptions of trust in the US construction industry, 23(2), 211–236. doi:10.1108/ECAM-05-2015-0081
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Muhammad Zul Fikri Mohd Zureehan, Khai Loon Lee
This work is licensed under a Creative Commons Attribution 4.0 International License.