Exploring Lean Production System Adoption in the Moroccan Manufacturing and Non-Manufacturing Industries: Awareness, Benefits and Barriers

Abstract

Although lean manufacturing emerged in the 1990s, and since then, it has become known and recognised worldwide, companies still struggle to implement it successfully, especially in less developed countries. The purpose of this paper is to assess the level of maturity of lean production within small and medium-sized companies, identify what the benefits of lean implementation are, and present an exploration and analysis of the barriers that influence the implementation of lean production in these companies.To achieve this objective, items from previous studies were extracted through a systematic literature review and then validated by interviews with Moroccan experts in the manufacturing and non-manufacturing industry; on the other hand, a questionnaire survey was conducted with 78 small and medium enterprises in Morocco. Subsequently, all collected responses were statistically analysed using Statistical Package for Social Sciences (SPSS V21.0). The results show that the lean approach is unfortunately not yet adopted and applied by all Moroccan SMEs (24% of our respondents have not yet tried to apply lean). In addition, the most significant benefits announced by Moroccan small and medium enterprises are ‘the elimination of waste (82.1%)’, ‘the reduction of costs (78.2%)’, and ‘the improvement of efficiency and performance of production units (70.5%)’. Finally, the principal component analysis indicated that the two main difficulties that need to be maintained are poor management (with 63.6 % of the total variance) and lack of financial resources, monitoring, and skilled labours (with 7.7 % of the total variance).