Stakeholder Perspectives on Organizational Performance Failure in Malaysia Construction Projects
DOI:
https://doi.org/10.15282/construction.v5i2.12635Keywords:
Construction organizations, Organizational performance, Failure, Thematic analysis, Stakeholder perception, Qualitative researchAbstract
The construction industry is often associated with failures in organizational performance, which can result in substantial economic challenges and hinder project delivery. This study investigates key stakeholder perspectives on organizational performance failures in Malaysia’s construction sector. A qualitative approach was adopted using open-ended questionnaires completed by 155 respondents from contracting firms, developers, consultants, and public agencies. Thematic analysis revealed recurring challenges in leadership, communication, resource allocation, and project management. These findings highlight the interconnected nature of organizational deficiencies and underscore the need for leadership development, improved collaboration, and strategic planning. The study contributes stakeholder-grounded insights for enhancing organizational performance in construction projects.
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