Safety Culture Maturity Level in Malaysian Electronic Manufacturing Industry
DOI:
https://doi.org/10.15282/Keywords:
safety cultture, maturity level, Electronic industry, psychological aspect, behavioral aspect, OSH managementAbstract
The Main objective of this study is to assess the safety culture level in one selected electronic manufacturing plant located in the Southeast region of Malaysia. Quantitative and qualitative approaches were utilized to measure the climate factors, behavioral indicators, and the current OSH management system. The safety culture maturity model by Fleming was used to map the findings. A total of 393 respondents completed the safety climate survey. Document reviews were conducted to retrieve incident records from 2017 to 2023, and a semi-structured interview was conducted with safety representatives to assess the current state of health and safety system practices, including cooperation, competence, training, management style, change management, and shared values. Results revealed that the safety climate survey showed the highest mean scores for personal appreciation (priorities and need for safety), a supportive environment, and management commitment. Most of the respondents perceived that their company had a good safety climate. Behavior-related incidents among workers were calculated using a formula with the retrieved incident data. The results reported a score of eight. A semi-structured interview was conducted to assess the health and safety systems, resulting in a score of two. The safety culture maturity was decided by combining all three findings (safety climate score, behavior-related incident, and OSH system practices). Results indicate that the level was at four, which is the cooperation level, representing engagement of all staff in developing cooperation and commitment to improving safety, which is visible. The findings were further validated through interviews with three safety experts. All panels reviewed the conclusions of each profile and agreed with the findings that the current safety level at this company is at a cooperative culture. In conclusion, this study successfully assessed the safety culture level in the electronics manufacturing industry.
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