Jalani N, Azit A, Wan Abd Manan WKA, Mokhtar M. THE INFLUENCE OF SELF-SERVICE EXPERIENCES ON CUSTOMER SATISFACTION. Int. J. Indus. Mgmt [Internet]. 2023 Dec. 13 [cited 2024 Jul. 27];17(4):186-94. Available from: https://journal.ump.edu.my/ijim/article/view/10023