Khairul Salleh Abdul Basit, and Suhaidah Hussain. “EXPLORING THE INFLUENCE OF SERVICE QUALITY (SQ) ON PATIENT SATISFACTION (PS): A CASE STUDY OF UNIVERSITI MALAYSIA PAHANG HEALTH CENTRE (UMPHC)”. International Journal of Industrial Management, vol. 15, no. 1, Nov. 2022, pp. 26-37, doi:10.15282/ijim.15.1.2022.8997.