[1]
M. N. Zaidan, “INVESTIGATING THE DETERMINANTS OF CUSTOMER SATISFACTION IN TAXI SERVICES: A COMPREHENSIVE ANALYSIS OF CUSTOMER SERVICE QUALITY, DRIVER BEHAVIOUR, PRICE FAIRNESS, STAKEHOLDER ENGAGEMENT, AND TIME RELIABILITY”, Int. J. Indus. Mgmt, vol. 19, no. 2, pp. 71–82, Jun. 2025, doi: 10.15282/ijim.19.2.2025.11103.