S. C. Cheah and C. L. Tan, “KNOWLEDGE MANAGEMENT, ORGANIZATIONAL AMBIDEXTERITY, AND MANUFACTURING PERFORMANCE IN THE ERA OF INDUSTRY 4.0: A PROPOSED MODEL”, Int. J. Indus. Mgmt, vol. 5, pp. 10–19, Feb. 2020, doi: 10.15282/ijim.5.0.2020.5696.