MUHAMMAD KASHIF; AHMAD, M. H. .; ALI KHAN, M. W. . AN EMPIRICAL STUDY OF EMOTIONAL LABOR ON CUSTOMER LOYALTY INTENTIONS WITH MEDIATING ROLE OF PERCEIVED SERVICE QUALITY IN BANKING SECTOR. International Journal of Industrial Management, [S. l.], v. 13, n. 1, p. 479–490, 2022. DOI: 10.15282/ijim.13.1.2022.7037. Disponível em: https://journal.ump.edu.my/ijim/article/view/7037. Acesso em: 19 apr. 2024.