JALANI, N.; AZIT, A.; WAN ABD MANAN, W. K. A.; MOKHTAR, M. THE INFLUENCE OF SELF-SERVICE EXPERIENCES ON CUSTOMER SATISFACTION. International Journal of Industrial Management, [S. l.], v. 17, n. 4, p. 186–194, 2023. DOI: 10.15282/ijim.17.4.2023.10023. Disponível em: https://journal.ump.edu.my/ijim/article/view/10023. Acesso em: 27 jul. 2024.