JALANI, Norashikin; AZIT, Azizan; WAN ABD MANAN, Wan Khairul Anuar; MOKHTAR, Mazita. THE INFLUENCE OF SELF-SERVICE EXPERIENCES ON CUSTOMER SATISFACTION. International Journal of Industrial Management, [S. l.], v. 17, n. 4, p. 186–194, 2023. DOI: 10.15282/ijim.17.4.2023.10023. Disponível em: https://journal.ump.edu.my/ijim/article/view/10023. Acesso em: 3 apr. 2025.